Privacy Policy
Last updated: December 2025
Scutching & Sons LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our towing, roadside assistance, or related services.
By accessing our website or submitting information to us, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information You Provide
When you contact us or request service, you may provide:
Name
Phone number
Email address
Vehicle information
Pickup and drop-off locations
Service details
Payment information (processed securely via third-party processors)
1.2 Automatically Collected Information
When you use our website, we may collect:
IP address
Browser type and version
Device information
Pages viewed
Referral links
Time and date of visits
This helps us improve site performance and user experience.
1.3 Cookies & Tracking Technologies
We may use cookies, analytics tools, or pixels to:
Improve website performance
Save preferences
Analyze traffic patterns
Measure marketing effectiveness
You can disable cookies in your browser settings, though some site features may not function correctly.
2. How We Use Your Information
Your information may be used to:
Provide towing and roadside services
Communicate regarding service requests
Respond to questions or provide quotes
Process payments
Improve our website and service offerings
Send updates or service confirmations
Maintain internal records and compliance
We do not sell or rent your information to third parties.
3. Sharing Your Information
We may share your information only in the following situations:
3.1 Service Providers
We may share limited information with trusted partners such as:
Payment processors
Dispatch software providers
Insurance companies (if you request or authorize it)
These partners only receive what is necessary to perform their services.
3.2 Legal Requirements
We may disclose information if required by:
Law enforcement
Court orders
State towing regulations
Legal processes
To protect against fraud, threats, or liability
3.3 Business Operations
If the company is ever sold or merged, customer information may be transferred as part of that transaction.
4. Data Security
We take reasonable measures to protect your data, including:
Encrypted connections (SSL/HTTPS)
Secure storage of customer records
Limited internal access
Third-party payment processors with PCI-compliant systems
However, no online or physical system is 100% secure.
You use our website and services at your own risk.
5. Data Retention
We keep your information only as long as necessary to:
Provide services
Maintain accurate service and payment records
Meet legal, insurance, or regulatory obligations
You may request deletion of your information unless required by law.
6. Your Rights
Depending on your state, you may have the right to:
Request a copy of your personal data
Update or correct inaccurate information
Request deletion where legally permitted
Opt out of certain types of communication
To make a request, contact us at the information below.
7. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of external sites.
8. Children’s Privacy
Our services are not directed to children under 13.
We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this policy at any time.
Changes will be posted on this page with a new “Last Updated” date.
Your continued use of our website constitutes acceptance of any updates.
10. Contact Us
If you have questions about this Privacy Policy or wish to make a data request:
Scutching & Sons LLC
Darby, PA
Phone: (267) 636-2387